Resortbet casino

Investing significant capital into technology advanced cleaning and decontamination efforts will be done and will include the following:

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RESORTS CASINO HOTEL IS OPEN

At resorts casino hotel the health and safety of our guests and team members is top priority. We are excited to welcome you back and thank you for playing it safe!

Resorts casino hotel is now open!

Guests wishing to visit resorts casino hotel must be 21 years of age or older, unless accompanied by an adult with an existing hotel reservation.

Guests arriving from states on new jersey’s current travel advisory list must quarantine for 14 days prior to check-in.

Visit https://covid19.Nj.Gov/ for a list of the states.

PLAY SAFE, WORK SAFE

Our play safe, work safe plan has been developed to welcome you back to a comfortable, fun and safe environment.

The play safe, work safe plan includes advanced cleaning and state of the art ultraviolet light technology and a bipolar ionization air purification system! Rest assured our plan is the best in town!

A MESSAGE FROM RESORTS’ PRESIDENT & CEO MARK GIANNANTONIO

A guide to resorts advanced disinfecting & purifying technology

Our technology keeps you safe

Surface disinfecting technology

PURPLESUN mobile focused multivector UV light technology

Purplesun’s ultraviolet light technology, that is used in the health care industry, is being used to clean and disinfect areas throughout the property.

Disinfects in just 100 seconds with 99.9% efficacy

The only one in any AC casino

Utilized in the nation’s top hospitals

Nanoseptic self-cleaning elevator button covers

Nanoseptic self-cleaning buttons covers have been installed on all elevators. Buttons are immediately sanitized after each touch.

Working 24/7, the surface continually oxidizes organic contaminants.

LED UV-C handrail sanitizer

UV-C sterilization technology has been installed on all escalator handrails to regularly eliminate bacteria and viruses. Our handrails pass through the technology as it runs, exposing the handrail to sanitizing UV-C light.

SERVPRO, a professional cleaning company, has disinfected and sanitized the casino with their patented electrostatic spraying process.

The best air quality in atlantic city

Atmosair’s patented bipolar ionization

Air purification technology proven to be over 99% effective in neutralizing COVID-19, is being utilized on the entire casino floor, hotel lobby, restaurants and the food court area.

Fresh-aire UV

We’ve partnered fresh-aire UV, the world leader in UV light disinfection for HVAC applications to kill bacteria and viruses.

UV & bipolar ionization technology have been installed in our elevators.

BY WORKING TOGETHER, WE WIN TOGETHER

Have good, clean fun

Wash your hands often

Swipe a wipe – for your safety wipe stations are available thru out the property, please sanitize your hands and wipe down surfaces.

Hand sanitizing stations have been added throughout the property and are available on each table game

Individual packaged handwipes will be available at transactional locations including the front desk, at the promotions booth, the casino cage, and in our restaurants

We are socializing safely

Maintain a safe distance of 6 feet or more from others as much as possible.

Look for signs on the floor in places where lines may form to ensure distancing

4 aboard – to practice safe social distancing, please limit elevator passengers to 4 at a time

Plexiglass has been added to transactional locations

Every other slot machine will be available for play and seating at table games will be arranged to allow for safe distances between players

The casino floor capacity will be capped at 25% to ensure a comfortable experience

Outdoor & indoor dining will be seated to ensure social distancing.

Temperature check

A simple, non-invasive temperature check will be performed on all guests & team members as they enter the property, and protocols are in place to monitor symptoms.

Any person with a temperature reading higher than 100.4 degrees will be re-tested to confirm

If the reading is still high, guests & team members will be asked to return when they feel healthy and will be reminded to follow up with their health care provider

In addition, all guests & team members must answer a health survey prior to entry

Be social, be safe by wearing a mask

It is mandatory for guests and employees to wear masks unless eating or drinking. If you do not have a mask, security will provide one to you.

Per the governors orders, smoking is prohibited on the casino floor and inside the property until further notice.

Comfortable dining

Indoor & outdoor restaurants and bars will reduce seating to allow for physical distancing during dining or enjoying a beverage

Tables will not be set until guests arrive and signage will be displayed on tables that are not available for seating

No contact room service will be available for hotel guests

Safe hotel stay

Valet service will not be available but you may drop your luggage off at the door

Physical distancing during hotel check-in will be in place including plexiglass partitions between the guest and the hotel check-in team member

Mobile express checkin and checkout will be available to limit contact

Turn down service will not be offered at this time

Room attendants will not clean nor disinfect an occupied room while the guest is present in the room

Improved indoor air quality

Advanced UV-C technology will be installed in the air handlers to kill bacteria and viruses

Bipolar ionization air purification technology is being installed on the casino floor, lounges, and restaurants

Disinfecting measures

UV sterilization technology on all escalators and elevators to eliminate bacteria and viruses on handrails

Continuously self-cleaning nanoseptic elevator button covers have been installed on elevator buttons

Mobile ultraviolet light technology that is used in the health care industry is being used to clean and disinfect areas

SERVPRO, a professional cleaning company, has disinfected and sanitized the casino with their patented electrostatic spraying process

Restaurant & hotel information

Enjoy a wide variety of indoor dining, outdoor dining and take out options. For complete list and hours of operation click button below.

Blueprint for reopening

Resorts casino hotel blueprint for reopening

HOTEL

Trips booked during temporary closure – all reservations booked through july 1, 2020 have been cancelled and your credit card will not be charged. For non refundable reservations, your credit card will be refunded within 7-10 business days.

Future bookings cancellation – no fees are being charged for cancellations on future bookings at this time.

ENTERTAINMENT

Tower of power – step up tour 2020 – august 21, 2020 – this event has been postponed.

Live entertainment 7 days A week at landshark bar & grill

STAR CARD CLUB MEMBERSHIP

Expiration dates – all comp dollars, cashback, and card tier levels will not expire while we are closed. You will not lose any of your tier points and your tier status will not change. All card tier expiration dates will be extended to september 30, 2021.

BUSES

Question: is there current motorcoach service and if not when will it resume?

Answer: individual and group motorcoach service is temporarily suspended. Individual service will be up and running based on motorcoach operator schedules. Please visit their websites for further information. If you have plans on traveling with a group please contact your group leader. We look forward to welcoming back all day and overnight motorcoach guests.

CONVENTIONS

We are available to discuss future conferences.

If you would like information regarding hosting an upcoming conference at resorts, click HERE and fill in an RFP request and someone from our hotel sales team will respond as quickly as possible . You may also call 609.340.7850.

WEDDINGS

You have been planning for this day since forever and we at resorts want to “CONGRATULATE” you! Whether you are just starting your planning or have had to change your date, resorts is here for you.

Our catering team and our vendor partners are committed to providing you with uninterrupted, unparalleled service.

Check out what we offer below or if you would prefer to speak directly to our wedding specialist, give eva a call at (609) 340-6828.

We can’t wait to celebrate your celebration!

ONLINE GAMING

Play your favorite slot & table games online by visiting resortscasino.Com

For more information regarding funding & withdraw options click HERE

To contact resortscasino.Com click HERE

Updates from the president & CEO

MARCH 24, 2020 - A MESSAGE FROM MARK GIANNANTONIO, PRESIDENT & CEO OF RESORTS CASINO HOTEL

During this time of uncertainty, it’s more important than ever to stay connected. While we may be practicing social distancing physically, staying engaged with the important people in your life is one of the most essential things we can do right now.

Let’s stay in touch and support each other. We’ll get through this together.

We’re called upon to be there for one another, with patience, understanding and compassion. On behalf of all of us at resorts, we’re committed to being your partner and persevering together in all the days and weeks ahead.

First and foremost, our hearts go out to anyone who’s been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery.

We’re truly inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.

Personally, I feel very lucky to see everyone working together to overcome this pandemic and I know we will. And when the time is right, I look forward to welcoming you back to resorts.

Stay calm. Stay strong. Stay healthy.

P.S. Your cashback, comp dollars and card status will not expire while we are closed. When we reopen we will give you details on the new expiration dates.

APRIL 16, 2020 - A MESSAGE FROM MARK GIANNANTONIO, PRESIDENT & CEO OF RESORTS CASINO HOTEL

Times are challenging right now, and more than anything we want you to be safe. I want you to know we will get through this together.

And when we do, the resorts family is looking forward to welcoming you back to our boardwalk home.

You may have many questions regarding your star card account while we are temporarily closed. Below are a few updates that I would like to share with you:

Card tier status & tier points – you will not lose any of your tier points and your tier status will not change during our temporary closure. When we reopen, all card tier expiration dates will be extended for 90 days. You’ll enjoy all of the rewards you currently have and we’ll keep them waiting for you.

Cashback balance & comp dollars – expiration dates for earned cashback and comp dollars will be extended 90 days from the date we reopen. So you can relax and visit when YOU are ready.

Promotions, entertainment & special events – our team is working diligently on scheduling future promotions, offers, and events. Please continue to check our website for updates. We will let you know when your future offers will be available to view on your online account.

And because it’s always good to get something more, be sure to look for “tier point multiplier days”. We want you to know how valuable your business is to us, so when you return we want to help you gain even more rewards and maintain your current card tier status or advance to the next tier even quicker!

In addition, all room reservations that you have booked during the dates we remain closed will automatically be cancelled for you.

I want to personally thank you for being a loyal resorts casino customer. Please stay safe, take care of your loved ones, and we look forward to welcoming you back in the near future.

P.S. Your cashback, comp dollars and card status will not expire while we are closed. When we reopen we will give you details on the new expiration dates.

MAY 21, 2020 - A MESSAGE FROM MARK GIANNANTONIO, PRESIDENT & CEO OF RESORTS CASINO HOTEL

I wanted to take just a moment to check in on you and your family and hope you are all doing well and staying safe. Although we do not have an exact opening date yet, it is my priority to keep you updated on all that we are doing to prepare for the day that you can return to resorts.

We are working diligently to ensure the safety and well being of our guests and team members. Right now, we are coordinating closely with our state and local officials, including health care experts, to develop new operating plans so that we are ready for our guests and team members when we receive approval to open our doors and welcome you back. Our goal is to provide the best guest experience in a fun and safe environment.

Our essential team members continue to work on maintenance projects and upgrades while we are closed. In addition to extensive cleaning and sanitizing of the casino and hotel, we have also installed a new key system for the hotel. In the near future we will be introducing mobile express check in and check out to limit contact.

We miss you and look forward to welcoming you back in the near future. Until then, stay informed by visiting our website at www.Resortsac.Com/covid and follow us on facebook, instagram and twitter.

P.S. Your cashback, comp dollars and card status will not expire while we are closed. When we reopen we will give you details on the new expiration dates.

JUNE 5, 2020 - RESORTS CASINO HOTEL ANNOUNCES PLAN TO WELCOME BACK GUESTS & TEAM MEMBERS

Resorts casino hotel introduces

Plan to welcome back guests and team members

Investing significant capital into technology

ATLANTIC CITY, NJ (june 5, 2020) – in response to the global COVID-19 pandemic, resorts casino hotel has developed a play safe, work safe plan to responsibly welcome back guests and team members to the most comfortable, fun, and safe environment. “we want our guests to be able to enjoy the friendly and warm experience that has always been part of our core values but with the addition of new health and safety measures” said mark giannantonio, president and CEO of resorts casino hotel.

The plan includes a significant capital investment to improve air quality as well as clean and sanitize surfaces across the property. This investment includes the installation of advanced bipolar ionization and UV technology to purify the air and clean surfaces. “we are excited about being one of the safest destinations in our region upon reopening. We will be utilizing what research has shown to be the best sanitization and air quality technology available today,” said mark giannantonio. “as we adapt to our ‘new normal,’ we have taken the steps to provide for the safety and well-being of our team members and guests.”

Advanced cleaning and decontamination efforts will be done and will include the following:

The installation of UV-C sterilization technology on all escalators to regularly eliminate bacteria and viruses on handrails.

Mobile ultraviolet light technology that is utilized in the nation’s top hospitals will be used to clean and disinfect areas including hotel rooms and public restrooms.

Advanced UV technology will also be installed in the air handlers to kill bacteria and viruses.

The installation of a bipolar ionization air purification system which purifies and disinfects the air flowing into a space and reduces the spread of airborne viruses and bacteria resulting in healthier indoor air quality.

Servpro, a professional cleaning company, has disinfected and sanitized the casino complex with their patented electrostatic spraying process.

The play safe, work safe plan also includes measures to ensure the health and well-being of team members with mandatory health screening and temperature checks. In addition, team members will be thoroughly trained on the CDC and industry wide health and safety protocols upon returning to work. Team members will still be smiling but under masks and, in many areas, will be serving guests through a plexiglass barrier.

Guests can expect to enjoy first class hotel, dining, and gaming experience with some new safety initiatives:

Hotel guests can utilize mobile express check-in and checkout.

Casino and hotel elevators will maintain a maximum occupancy of four people.

Social distancing will be seen throughout the property including on the casino floor where every other slot machine will be available for play and there will be limited seating at all table games.

Seating in resorts owned, and tenant operated restaurants will be reduced to provide a comfortable dining experience.

Hand sanitizer stations and hand wipes will be readily available throughout the property for the convenience of both guests and team members.

Resorts casino hotel will be ready to welcome guests back when the state indicates that we can open.

Additional information on safety protocols and reopening efforts will be forthcoming as resorts casino hotel looks forward to welcoming back our valued guests, team members and partners soon. Additional updates on bookings, online gaming offerings, current promotions and more are being regularly provided at resortsac.Com/covid-19-statement.

JUNE 11, 2020 - A MESSAGE FROM MARK GIANNANTONIO, PRESIDENT & CEO OF RESORTS CASINO HOTEL

Upon your return you can expect to enjoy a first class hotel and gaming experience with some new safety initiatives:
– mobile express check-in and checkout for a limited contact transaction
– social distancing will be seen throughout the property
– hand sanitizer stations and hand wipes will be readily available throughout the property
– casino and hotel elevators will maintain a maximum occupancy of four people

We are making significant investments into technology to improve air quality, as well as clean and sanitize surfaces across the property. This includes the installation of advanced bipolar ionization and UV technology to purify the air and clean surfaces.

Finally, the play safe, work safe plan also includes measures to ensure the health and well-being of team members with mandatory health screening and temperature checks. In addition, team members will be thoroughly trained on the CDC and industry-wide health and safety protocols upon returning to work.

Additional updates on our play safe, work safe plan will be coming soon so stay tuned by following us on social media and visiting resortsac.Com for more information on the new technology and to read the full play safe, work safe plan.

We miss you and look forward to welcoming you back soon.

JUNE 17, 2020 - RESORTS CASINO HOTEL TO INSTALL PATENTED AIR PURIFICATION SYSTEM

Resorts casino hotel to

Install patented air purification system

Atmosair solutions bi-polar ionization technology

ATLANTIC CITY, NJ (june 17, 2020) – resorts casino hotel announced today that it will be installing atmosair solutions patented bi-polar ionization indoor (BPI) air purification system technology on the entire casino floor, all smoking and non-smoking areas, hotel lobby, some bars, restaurants and the food court area.

The installation is part of resorts’ play safe, work safe plan to responsibly welcome back guests and team members after its closure due to the COVID-19 pandemic. Resorts casino hotel has taken extensive measures to ensure that team members and guests are safe when either coming to work or visiting the property.

Atmosair’s BPI technology is proven over 99% effective in neutralizing coronavirus. Tests performed by microchem laboratory confirmed that the presence of coronavirus was reduced by 99.92 percent within 30 minutes of exposure to atmosair’s bi-polar ion technology.

“atmosair will provide, research shows, the best air quality technology available today,” said mark giannantonio, president and CEO of resorts casino and hotel. “we have taken this step to provide our guests with a comfortable, fun, and safe environment.”

“we are excited to help resorts casino relaunch operations with our public health technology for indoor environmental purification,” said steve levine, president and CEO of atmosair. “as businesses start to reopen, we know how crucial it is to keep people as safe as possible so they can have fun again, and we’re honored that we can contribute to that effort with resorts.”

“casinos have a range of air and surface sanitation needs, and bi-polar ionization is going to help them achieve that, including neutralizing the potential presence of coronavirus,” said tony abate, vice president of operations and chief technology officer for atmosair. “from dining to gaming to entertainment, we want resort’s patrons to enjoy themselves without worrying about the air they’re breathing.”

Atmosair’s bi-polar ionization devices, installed in HVAC systems, emit ions into the air in occupied spaces, which proactively attack and neutralize coronavirus, other viruses, germs, bacteria, mold, and other contaminants in the air and on surfaces, therefore rendering them inactive.

Resorts casino hotel will be ready to welcome guests back when the state indicates that we can reopen. Additional information on safety protocols and reopening efforts will be made available at resortsac.Com/covid-19-statement.

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Resorts world casino set to roll the dice

South ozone park venue reopens sept. 9, but with half of its staff

Resorts world casino is returning at 25 percent capacity with enhanced health precautions like plexiglas barriers between its slots. But while the return is poised to be a boon for the economy, the casino is only bringing back half of its workers.

Resorts world casino reopened sept. 9 in accordance with gov. Cuomo’s loosening of COVID restrictions for casinos and video lottery terminal facilities, which will be allowed to open with a 25-percent capacity limit.

When gov. Cuomo announced last thursday that casinos and video lottery terminal facilities would be allowed to reopen on sept. 9 with a 25 percent occupancy limit, the staff of south ozone park’s resorts world casino breathed a sigh of relief.

They weren’t alone. State sen. Joe addabbo jr. (D-howard beach) promptly sent out a press release heralding the return of one of south queens’ biggest economic generators and employment for many of the casino’s workers, over 80 percent of whom live within a 10-mile radius of the facility.

But while the reopening of the casino does mark a substantial return for the leisure economy, one of the most roaring business sectors in the region, it can only bring back about half of its workers under the current restrictions.

A resorts world spokesperson confirmed that of around 950 employees that it had furloughed or laid off due to the COVID shutdown that went into effect in march, it would only be recalling 477 total as part of its reopening.

The problem for a company like resorts world is that even though restrictions around gambling facilities have been lifted, indoor dining and drinking continue to be off limits until the end of the month.

“because queens is in the new york city region and indoor dining is not allowed, we can’t have any food and beverage inside the casino. So, for example, those employees right now, unfortunately, are not going to be able to be recalled because we just can’t offer anything,” meghan taylor, resorts world vice president of government affairs and community relations, said in an interview last thursday, before the dining rules were eased.

The casino’s return is expected to provide a shot in the arm to the area’s economy. The state comptroller’s economic snapshot of queens in 2018 showed how the opening of resorts world in 2011 helped catapult the howard beach and ozone park area to the fastest job growth in the entire borough, rising by 43 percent, or 4,300 jobs, from 2010 to 2018. Of those gains, leisure and hospitality accounted for more than half the jobs added.

Now, after more than six months of being closed, taylor said it would be an understatement to say that the company has been looking forward to the chance to open its doors.

“we closed our doors back on march 16, [and] we never anticipated it being this long that we would be closed,” taylor said, adding that there was a silver lining.

“but it really gave us the opportunity to take a very close look at our operations, and identify those high-touch point areas,” she said.

The first thing that guests and employees will notice is that they will be required to go through a thermal screening upon entry to the facility, whereupon anyone with a temperature of 104 degrees or above will not be permitted to enter. Once inside, everyone will be required to wear a face mask.

Hundreds of hand-sanitizing stations have been installed on the gaming floors, as well as density counters in the facility, which will allow the casino to really have an up-to-the-minute snapshot of the number of patrons and employees on the casino floors in order to abide by the capacity restrictions.

The casino has put several social distancing measures into place. It mounted plexiglas panels in between many of its slot machines and electronic table games, in addition to adding antibacterial wipe stations that will allow patrons to disinfect machines to their own liking, even though the cleaning team will have increased sanitizing schedules.

All HVAC air filters have been upgraded to hospital grade, and signage will remind guests to wash their hands and maintain social distancing.

After touring the facility on tuesday, addabbo, the chairman of the senate committee on racing, gaming and wagering, and assemblywoman stacey pheffer amato (D-howard beach) gave it their blessing.

“this is a big day for the casino, and I fully believe they will be able to face all the challenges ahead and keep their staff and customers safe as they begin to reopen. We look forward to the day when they can be at full capacity and offer all of their amazing amenities again,” addabbo wrote in a statement.

So, let's see, what we have: at resorts casino hotel the health and safety of our guests and team members is top priority. All casinos within the state of new jersey will reopen july 2. At resortbet casino